Shipping policy

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Shipping Policy – OnlineKharido.in

At OnlineKharido.in, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below to understand how orders are processed and delivered.

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
Orders placed after business hours or on weekends/holidays will be processed on the next business day.
You will receive a notification once your order has been dispatched.

2. Delivery Timeframes & Shipping Charges

Standard Delivery: Estimated delivery time is 3 to 7 business days across India, depending on your pin code/location.
Shipping Charges: Shipping charges (if applicable) will be calculated and clearly displayed at checkout before you complete your purchase. (e.g., Free shipping on orders above ₹499)

3. Order Tracking

Once your order is shipped, we will send you a confirmation email/SMS containing a Tracking ID / Tracking Link.
You can use this link to monitor the real-time delivery status of your package.

4. Cash on Delivery (COD)

COD options are available for select pin codes across India.
Please ensure you provide an accurate mobile number and address so our delivery partner can contact you before delivery.

5. Incorrect or Incomplete Address

Please double-check your shipping address and pin code when placing an order.
OnlineKharido.in is not responsible for non-delivery or shipping delays caused by incorrect or incomplete addresses provided by the customer.
Additional re-shipping charges may apply if a package is returned to us due to an incorrect address.

6. Damaged or Missing Items

If your package arrives damaged, tampered with, or missing items, please report it to us within 48 hours of delivery.
Please provide your Order ID, along with photos/videos of the damaged package, so our customer support team can assist you promptly.

7. Delivery Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to weather conditions, courier delays, festive rushes, or unexpected public events beyond our control. We appreciate your patience during such times.